Leadership

What would you rather be: a heroic leader or a servant leader? Which do you need to develop a positive culture where people and performance thrive?

Most people don't want and cannot be either. It can be demanding to be the hero who solves everything. It can be frustrating to be a servant who serves everyone.

Is culture less important in a "tech company"? While it's crucial when you provide services, based on both research and practice, the answer is no. Culture matters everywhere.

The Supermarket

Organizations that provide a service to clients depend on culture. Services are "people work". The added value is created in interaction with the client and this results in an experience. Think of healthcare, legal advice, accountancy, government organizations, hospitality, recreation, consulting, but also retail.

Millennials and high potentials love remote and flexible work. But what organizational culture do you need to make this a success? Flexible work arrangements are a priority for top job seekers. If you need to recruit and retain millennials to keep your workforce up to date, don't force them into an office from 9 to 5. Especially in a labor market where companies are competing for the best hires: offering flexibility is a plus! Relevant skills and character matter more than on physical location.

Happy New Year! How was your past year? Many clients told me that this year was a wild ride and that so much happened at an incredibly fast pace. It's been a rollercoaster for many with highs and lows.

Appreciation

I tend to focus on the highs and I have so many things that I appreciate! Active appreciation is a core skill when you're looking to develop a (more) positive live, a positive work experience, and when you want to contribute to a positive culture.