Clients that use the OCAI to assess their current and preferred culture often do this to change or improve their culture. The first question after completing the survey and seeing the culture profiles is: What are the next steps? That’s a valid question. You can outline a rough process of working with the results. But you cannot prescribe exact steps and results. That is hard to accept for many organizations. We’ve become accustomed to planning and control: we’d like to know when the culture will be changed, what the results will be, and how much budget and sessions that will take.